Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
- Personal Information: Name, email, phone number, address, payment details, and identification information you provide during booking, registration, or communication with us.
- Usage Data: Information collected automatically, such as IP address, browser type, pages visited, and other usage details while browsing our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect usage data and customize your experience on our site.
2. How We Use Your Information
We may use your information for the following purposes:
- Bookings and Services: Process reservations, manage your stay, and offer personalized guest services.
- Communication: Send booking confirmations, service updates, or promotional information (if opted in).
- Improving Services: Analyze website traffic and service usage to improve guest experiences.
- Security: Detect and prevent fraudulent activity and ensure the security of our website and services.
- Legal Compliance: Fulfill legal obligations, such as tax reporting or responding to legal requests.
3. Sharing Your Information
We may share your information under the following circumstances:
- Service Providers: With third-party vendors who assist in delivering our services (e.g., payment processing, cleaning, customer support).
- Business Partners: With partners offering additional services or experiences if you request or consent to such sharing.
- Legal Requirements: To comply with legal obligations or protect the safety, rights, or property of Domus Aedes and our guests.
4. Your Rights and Choices
- Access and Correction: You can request access to or correction of your personal information we hold.
- Data Deletion: You may request the deletion of your personal data, subject to legal requirements.
- Marketing Preferences: Opt out of receiving marketing communications by following the unsubscribe instructions or contacting us directly.
5. Data Security
We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute data security.
6. International Transfers
Your data may be transferred to and stored in countries outside your residence. We take appropriate measures to protect your data during such transfers.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to remove the information.
8. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for the latest information.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Domus Aedes
Phone: +1 (515) 506-7193
Email: [email protected]